Privacy Policy
Last Updated: 06/18/26
Marlin’s Exterior Cleaning respects your privacy. This Privacy Policy explains how we collect, use, protect, and handle information submitted through our website, contact forms, quote requests, phone calls, emails, text messages, and related business communications.
By using this website or submitting information to Marlin’s Exterior Cleaning, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Marlin’s Exterior Cleaning may collect personal information that you voluntarily provide when you contact us, request a quote, submit a form, schedule service, or communicate with us.
This information may include:
Name
Phone number
Email address
Property address or service location
Service requested
Details about your home, business, or property
Photos, messages, notes, or other information you choose to provide
Communication preferences
We may also collect basic technical information through website tools, analytics platforms, cookies, or similar technologies. This may include browser type, device type, pages visited, referring website, general location information, IP address, and website usage activity.
2. How We Use Information
Marlin’s Exterior Cleaning may use collected information to:
Respond to quote requests and service inquiries
Schedule residential or commercial exterior cleaning services
Communicate with customers and prospective customers
Provide estimates, service updates, reminders, and follow-up communication
Improve our website, services, marketing, and customer experience
Maintain business records
Document service requests, property details, and project communication
Prevent fraud, misuse, or unauthorized website activity
Comply with legal, regulatory, or business obligations
We do not sell your personal information.
3. Communication by Phone, Email, and Text
By submitting a form, calling, emailing, texting, or otherwise contacting Marlin’s Exterior Cleaning, you authorize us to contact you regarding your request, quote, appointment, service, follow-up, or related business communication.
This communication may include phone calls, emails, text messages, or voicemail.
Message and data rates may apply. You may opt out of certain communications at any time by replying STOP to text messages, requesting removal, or contacting us directly.
Consent to receive marketing communications is not required to purchase services.
4. Website Analytics and Cookies
This website may use cookies, analytics tools, tracking technologies, or similar services to understand how visitors use the website and to improve website performance, marketing, and user experience.
These tools may collect information such as pages visited, time spent on the website, browser type, device type, referring website, and general usage activity.
You may be able to adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly if cookies are disabled.
5. How We Share Information
Marlin’s Exterior Cleaning may share information only when reasonably necessary for business operations, service delivery, website functionality, or legal compliance.
Information may be shared with:
Website hosting providers
Form, email, phone, or messaging service providers
Scheduling or customer management tools
Payment processors, if applicable
Analytics or advertising platforms, if used
Contractors, vendors, or service providers assisting with business operations
Legal, regulatory, or law enforcement authorities when required by law
We do not sell your personal information to third parties.
6. Photos, Videos, and Project Images
Marlin’s Exterior Cleaning may take or receive photos and videos before, during, or after service for documentation, quality control, customer communication, portfolio use, website content, social media, advertising, or other business purposes.
We make reasonable efforts not to display private personal information, sensitive details, license plates, children, or private interior spaces without appropriate permission.
If you have concerns about photo or video use related to your property, please notify us before service begins.
7. Data Security
Marlin’s Exterior Cleaning uses reasonable administrative, technical, and physical safeguards to help protect the information we collect.
However, no website, internet transmission, email, text message, or electronic storage method can be guaranteed to be completely secure. You submit information at your own discretion.
8. Data Retention
Marlin’s Exterior Cleaning may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, comply with legal obligations, and support legitimate business operations.
When information is no longer needed, we may delete, archive, or securely dispose of it in accordance with business needs and applicable law.
9. Third-Party Websites and Services
This website may include links to third-party websites, social media pages, review platforms, maps, embedded tools, payment services, or other external resources.
Marlin’s Exterior Cleaning is not responsible for the privacy practices, content, policies, or actions of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
This website is not intended for children under the age of 13. Marlin’s Exterior Cleaning does not knowingly collect personal information from children under 13.
If we become aware that information from a child under 13 has been submitted through this website, we will take reasonable steps to delete it.
11. Your Choices
You may contact Marlin’s Exterior Cleaning to request that we update, correct, or remove certain personal information, subject to business recordkeeping needs and legal obligations.
You may also opt out of certain communications by contacting us directly or following unsubscribe or opt-out instructions where provided.
12. Do Not Track Signals
Some browsers may send “Do Not Track” signals. Because there is not a consistent industry standard for responding to these signals, this website may not respond to all Do Not Track requests.
You may still control cookies and tracking preferences through your browser settings and other available privacy tools.
13. Changes to This Privacy Policy
Marlin’s Exterior Cleaning may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of this website after updates are posted means you accept the updated Privacy Policy.
14. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact Marlin’s Exterior Cleaning.
Marlin’s Exterior Cleaning
Service Area: Mobile County, Baldwin County, and surrounding Gulf Coast communities
Phone: 251.654.3961
Email: [email protected]
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